Job Details
Posisi

Growth Direct Operations Supervisor

Unit Bisnis

eFisheryMall

Pengalaman

Bidang Telemarketing/Telesales

Lokasi

Bandung

You will create an impact in this role by

  • Manage the execution of tele outbound caller (outsource) to increase transaction from already existing farmers
  • Ensure the outsource team is at highest productivity and effectiveness; maintain motivation
  • Establish and iterate Tele script for the highest impact tele activities
  • Working with Growth Ops Manager to establish incentive for telesales and the related program for farmers
  • On the side, providing input to Ops or Anti Fraud team for any warning signals
  • Main liaison to TeleCall company and working with them on day-to-day basis
  • Manage capacity required with reference to productivity benchmark

What you will need to create impact are

  • Have personal values and interest for building social impact for Farmers
  • Entrepreneurial spirit with a strong can-do attitude
  • Proven track records of successful management and improvement of tele outbound team 
  • High interpersonal and communication skills
  • Has high commitment to achieve target
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